Privacy Policy

1. Introduction

At TranslateYou.com, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our transcription and translation services ("Services").

2. Information We Collect

2.1 Personal Information: When you register for an account, subscribe to a plan, or contact us, we may collect personal details such as your name, email address, payment information, and phone number.

2.2 Usage Data: We may collect technical information such as your IP address, browser type, operating system, and usage patterns to enhance your experience.

2.3 Audio and Transcript Data: Audio files and transcripts uploaded or generated through our Services are temporarily stored for processing purposes.

3. How We Use Your Information

We use your information to:

Provide and improve our Services;
Process payments and manage subscriptions;
Communicate with you regarding your account or support requests;
Analyze usage trends to improve performance and usability;
Comply with legal obligations.

4. Data Sharing

We do not sell your data to third parties. However, we may share your information with trusted partners and service providers to:

Process payments (e.g., Stripe or PayPal);
Store and manage data on secure cloud services;
Provide technical support and analytics;
Comply with legal requirements or enforce our Terms and Conditions.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements. Audio files and temporary data used for transcription and translation are deleted after processing unless required for debugging or user support.

6. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access, update, or delete your personal information;
Request a copy of your data;
Withdraw consent for data processing;
Opt-out of marketing communications.

To exercise these rights, please contact us at admin@translateyou.com.

8. Cookies

We use cookies to enhance your browsing experience and analyze site performance. By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly. Continued use of the Services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at admin@translateyou.com.